*Online store fully operational with free delivery on everything!

*Delivery time of ‘In Stock’ items is 1-3 business days (often same day if local!)

*Following the National lockdown from the 5th January our Ipswich store will be temporarily closed BUT we are OPEN for online and phone orders and Click & Collect!

*Click and Collect hours: Please call 01473 253666 for details.

We will also be able to provide instrument repairs, re-strings and set ups!

If you have any questions please call 01473 253666 and we will be happy to help!

THANK YOU FOR YOUR SUPPORT!!

(1) Introduction

This delivery policy gives details of the delivery methods, delivery periods and delivery charges that apply to any orders for our products.

This policy is not intended to and does not create legally enforceable rights and obligations.  It merely indicates our usual practice in relation to the delivery of products.

 

(2) Free delivery

We offer free standard delivery to all UK mainland addresses on all orders!

 

(3) Delivery methods

We will deliver to the following countries and territories: UK.

 

(4) Delivery periods

Standard delivery time is 1-3 days. If you place your order before 12.00 pm we will often be able to deliver your order the next day (if you are local you could even get your order delivered the same day!)

 

(5) Delivery tracking

We currently use Parcel Force and UPS to deliver larger items and when your item has been dispatched you will receive an email with tracking information. We use Royal Mail or My Hermes for books and smaller items.

 

(6) Delivery problems

If you experience any problems with a delivery, please contact us on 01473 253666.



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